At leetrenz.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please read our Return and Refund Policy carefully.
1. Returns
You can return your order within 7 days of receiving it. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.
Customized T-shirts: Please note that customized T-shirts are not eligible for returns or refunds. Ensure you review your design before finalizing your order.
To initiate a return, please contact us at info@leetrenz.com with your order number and reason for the return.
2. Return Process
Once your return request is approved, we will provide you with instructions on how to return the item. You will be responsible for paying the shipping costs for returning the item.
We recommend using a reliable courier service with tracking options for returning items, especially for orders above ₹500, as we cannot guarantee receipt of your returned item..
3. Refunds
After we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will process your refund to your original method of payment within 10 business days.
Please note that shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.
Coupon Applied Condition: If you used a coupon code during your purchase, the refund amount will be adjusted based on the coupon applied. The total refunded will be the final amount paid after the coupon discount.
4. Exchanges
If you would like to exchange an item for a different size or color, please follow the same return process outlined above. Once we receive your returned item, we will send out the exchange at no additional shipping cost.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and will cover the return shipping costs.
6. Final Sale Items
Certain items may be marked as “final sale” and are not eligible for returns or refunds. These items will be clearly indicated on the product page.
7. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
